I Don’t Have a Website! Will it increase my NDIS Clients?

Why a Website Can Help You Reach and Support More NDIS Clients

You love the work you do and the people you support. But maybe you’re at the point in your business where you’re ready to take on a few more clients. If you’ve been wondering if having a website will make a difference in growing your NDIS clients, keep reading.

A website is not a magic client wand, but it can really help with putting yourself and your name out there, to grow your business and attract more clients. It can help – a lot.

So to take the complexity out of where to start, and why it’s important to consider (without needing fancy tech skills or a big budget), we’re here to give you our best advice on the topic.

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Why Should You Consider a Website?

These days, most people search online before making decisions, whether it’s booking a hairdresser, a table at a café, or finding a new support worker or health professional. It’s becoming a digital world, and a website is a fast way for you to attract new clients.

A website can help you:

  • Be discoverable on a Google search – millions of people search on Google every single day. Listing your website on Google business means you can be found
  • Look professional, trustworthy, and helps you stand out in your area of expertise
  • Clearly explain what you do and who you support so people can see if you’re the right fit for them
  • Help the right client know they’ve found the right support person
  • Share testimonials to build trust and confidence with potential new clients

Even a simple one-page site can make a huge difference in helping people understand what support services you offer and how to get in touch if they want to know more.

Let’s Start Simple (and Free)

You don’t need to spend a fortune to create your first website, and even if you’re not overly little tech savvy or creative, you can still set one up yourself for free. Platforms like systeme.io allow you to build a free website that looks great and is easy to update.

Join systeme.io with a free account, navigate to ‘Websites>Sales Funnels’, and create a single webpage. They have free templates you can choose from and modify so you don’t need to be a graphic designer and start from scratch – it’s really easy to set up.

You can add:

  • Your own name or business name (and a logo if you’d like to)
  • A simple message about who you help, and why you do what you do
  • The services you offer, and the area you service
  • A contact form or email link to get in touch with you
  • Consider adding a nice photo of yourself, as it adds warmth and puts you out there more for people to connect with

You can always add more to your site later when you feel ready. It’s all about taking one small step at a time.

What’s a Domain?

A domain is your website’s address, like yourbusiness.com.au. It’s optional when starting out with your first website (systeme.io gives you a free one to start), but having your own domain looks more polished and trustworthy.

Domains usually cost about $20–$30 a year and can be purchased through sites like GoDaddy or Crazy Domains. When creating your domain, consider adding a word that describes your service, e.g. if you’re a support worker, add those words into the domain. This helps with people finding you on Google searches.

Not Ready to Set Up a Website Yet?

That’s completely ok! A Facebook page is another option to consider, and can also help you build trust and attract new NDIS clients. You can create a business page and link it to your personal Facebook page. You can post updates on the clients you support, list your services, and share testimonials.

Whether you’re just starting out or slowly building your online presence, a website can help more NDIS clients find you, trust you, and reach out to you for support.
The best part is you can do it one step at a time, without budget or time constraints.

We hope this has been helpful in supporting you to grow your NDIS support business. 😊

Helpful Resources & Tips

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