Last week, I had a few conversations with clients and support coordinators concerned about the new 10% COVID-19 loading providers can now claim, to cover additional costs of service delivery. These discussions have inspired me to create a ‘Quick Look Price Guide’, detailing the main line items and various rates for each type of service.
Of course, this is not a complete list, only a summary of the 50 most popular service types and their various rates with the different loadings.
Super important: The NDIA are NOT going to increase participant plans to accommodate the 10% COVID-19 loading, which will be in place for up to six months, so it’s important to know if your providers intend on charging you this fee.
Note from NDIS: ‘Providers should review and abide by the service agreements they currently have in place with participants, and should inform the participant before implementing any price increases.’ NDIA website, Price Guides and Pricing – Temporary increase in price limits
Your providers must inform you prior to implementing any price increase. Registered providers will probably have systems in place to inform you of the changes they make, however unregistered providers may not. If you have unregistered providers servicing you at the NDIS capped rates, please ensure they inform you prior to making any changes to their service rate, especially if you have a service agreement in place! I have noticed though, that most unregistered providers have continued to use agreed rates and have opted OUT a loading at this time. Big love to them!!
Also, a while back, the NDIS introduced a TTP loading for registered providers who are willing to participant in an Agency approved market benchmarking survey, publish their service rates and list their business in the Provider Finder.
If you’re not using registered provider, this won’t apply to you. But if you are using registered providers, you’re probably already aware of the approx. 7.5% loading for TTP (Temporary Transformation Payment) for services.
The COVID-19 10% increase also applies to the TTP rate. This may be quite a concern to some of our clients, as the NDIA does not provide additional funds within a plan to accommodate the TTP or the COVID-19 loading.
Please, with all my heart, get in touch with me or one of the team for some budgeting support, if you’re concerned that your NDIS plan may not be enough to cover the additional fees you may be asked to pay!
These are some pretty significant changes that may impact your NDIS plan. But it’s important to know, that there are processes in place to assist you if it looks like you’re going to run out of money prior to your review date. The early review (less than three months) and change of circumstance review process is still in place, and the NDIA are offering plan extensions up to 24 months, for participants who are happy with their current level of funding, even if they haven’t spent all their money!
Please reach out to us privately, or directly with your LAC/Support Coordinator/Key Worker/ECI partner if you’re concerned at all about your funding.
Now, download your Quick Look NDIS Price Guide and jump into the comments and let me know if you might be impacted by the price increase, and how you feel about the changes to rates. I’d love to hear your feedback!
Love Jude x